Call center

Change your journey online : 

No change can be done less than 48 hours before departure. Take your ticket number and visit this page. 

Call Us


From 2nd of April to November 14th
Monday to Friday : 8:00am - 6:00pm
Saturday : 8:00am-Noon and 1:30pm-5:00pm
From November 15th to 1st of April
Monday to Saturday : 8am-6:00pm
Téléphone : 0 820 320 368 (0.12€ TTC/MIN)
From outside France +33 4 79 68 32 96



Please specifiy the subject in your e-mail :
Customer service

Refund request 

For any refund request you must write an email or a letter to us.
e-mail :
926 av. de la Houille Blanche 
73000 CHAMBÉRY   

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For a quick response (during opening hours only), please contact us on Facebook.