Reservation of shuttles to the ski resorts of the Alps and the Pyrenees

Why choose Altibus


Guaranteed seats


You can modify your tickets up to 48 hours before your trip


Book your bus for over 80 resorts

trips for the 2019 - 2020 season

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I receive my ticket by email

It's that simple!

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The Toolbox

My flight / train is late. What to do about it?

No need to call us to report train or plane delays:

Transport companies know how to adapt to these risks.

On site, when the carrier is informed, he automatically transfers you to the next departure of the day (depending on available seats). You don't have to do anything (not even a phone call or an exchange)! Valid only in the direction: airport or station to station.

If this is the last bus of the day. Get closer to the organization responsible for your delay.

  • Travelling from airports: Go to the airport ticket office, which will do its best to find a solution for you.
  • Trips from resort: Get closer to the bus station staff.

Your bus ticket is valid only on the day you plan to travel.

I have not received my ticket, what should I do?

If you do not receive your e-Ticket within a few moments of ordering it, do not wait.

  • Check your junk mail / spam

Contact us so we can send it back to you in a few clicks!

I want to modify my ticket

If the change concerns the day & departure and arrival times, you can change your ticket up to 48 hours before departure in just a few clicks
Enter your ticket number (which starts by one or three letters followed by numbers) and follow the online procedure.

Attention: a modified ticket is no longer refundable, no modification will be taken into account if the departure is in less than 48 hours
If you encounter a problem, contact us.

I wish to cancel my reservation

With Altibus; you have the right to change your mind. We undertake to refund you in accordance to our General Terms and Conditions of Sale accepted at the time of your purchase.

If you meet these conditions and wish to make a cancellation request, use our cancellation module.
If you do not meet these conditions, contact us via this form.
Any request for cancellation and/or refund will be taken into account within 3 weeks of your request.

Attention: the cancellation and/or refund conditions are specific to each transport company which we work with. To know these conditions, check your ticket number and go to article 8 of our General Terms and Conditions of Sale.

Reminder: un amended ticket is no longer refundable; cancellation on the day of your departure does not entitle you to a refund; return tickets are not separable.

I want to make a complaint

The progress of your journey is the responsibility of the carrier . To know the conditions of transport of the company in charge of your transport, go to our page terms and conditions of carriage.

If your claim concerns a lost item, call us at +33 4 79 68 32 96, we will ensure communication with the carrier concerned who will activate the search for you.

Be careful, remember to specify:

  • A precise description of the object;
  • The bus line used in which direction;
  • The day and time of the trip;
  • Anything that could help us!